Last updated on June 29, 2022.
This Shipping & Delivery Policy is part of our Terms and Conditions and Terms of Use ("Terms") and should be therefore read alongside our main Terms:
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
In-store and curbside pickup is available for orders placed from the cities where our stores are located. Pickups are available Working Days - 10 AM to 6 PM.
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Shipping fees are being calculated based on the following parameters:
Depending on the above said parameters, shipping fee will get calculated and displayed during checkout. All times and dates given for delivery of the products are given in good faith but are estimates only.
Right now we are not offering international product delivery. May be in future we can start that and we will update the policy accordingly then.
While we always try to deliver all orders in the said time, but in some cases it may get delayed due to various reasons. If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
If you have questions about returns, please review our Return Policy: https://lunatileco.com//return-policy.
If you have any further questions or comments, you may contact us by:
Email: [email protected]